1st Choice Key Holding Service
When your alarm goes off, you don't want to be the one driving to your premises at 3am. Our engineers hold your keys, respond immediately, and fix any issues right there and then.
Why Use 1st Choice Key Holding?
Stop being the emergency contact for your alarm. Let our professional engineers handle it.
Immediate Response
When your alarm activates, our engineer is deployed immediately — day or night, 365 days a year.
Fix It There and Then
Our engineers arrive with the right keys and tools to resolve the issue on the spot. No second visit needed.
Insurance Recognised
Professionally managed key holding that satisfies insurance requirements for alarm response.
No 3am Call-Outs for You
Sleep soundly. We handle the alarm activation, secure your property, and report back to you.
How It Works
A simple, professional process that handles everything — so you don't have to.
Alarm Activation
Your alarm triggers — automatically notifying our alarm receiving centre.
Engineer Dispatched
Our key holding engineer is immediately deployed to your premises.
On-Site Assessment
Engineer arrives, secures the property, and identifies the cause of the activation.
Issue Resolved
Whether it's a genuine intruder, false alarm, or fault — the engineer sorts it.
Report Back
You receive a full report of the incident and any action taken.
Who Uses Key Holding?
Anyone with a security alarm who doesn't want the responsibility of responding to activations. It's particularly popular with:
- Business owners who don't want to be on call
- Property managers with multiple sites
- Landlords with empty or tenanted premises
- Retail shops and commercial units
- Industrial estates and warehouses
- Homeowners away for extended periods
Best with an Intruder Alarm Contract
Key Holding works best when combined with one of our intruder alarm maintenance contracts. That way, our engineer knows your system inside-out before any call-out is needed.
View Intruder AlarmsStop being the emergency contact
Let us hold your keys and handle alarm activations — professionally, quickly, every time.